Terms and Conditions

General

a. For these terms, "we", "us", "our", and "Kampung Cetak" refer to Kampung Cetak, a company incorporated in Malaysia. "Website" refers to kampungcetak.com.

b. By accessing or using our Website, you agree to comply with these Terms and Conditions. Please read them carefully.

c. If you do not agree to these Terms and Conditions, please do not use our Website or services.

Printing Quality

a. We strive to provide high-quality printing. Slight color variations may occur between digital artwork and the final printed product due to the nature of printing processes.

b. We are not responsible for spelling, grammar, or design errors in artwork submitted by the customer.

Orders and Payment

a. All orders are subject to acceptance by Kampung Cetak. We reserve the right to refuse any order.

b. Payment must be made in full before we process and print your order.

Delivery

a. Delivery times are estimates and are not guaranteed. Kampung Cetak is not liable for delays caused by couriers or unforeseen circumstances.

b. Please ensure your delivery address is accurate. Additional charges may apply for re-delivery caused by an incorrect address.

Returns and Refunds

a. Due to the custom nature of our products, refunds are not available once an order has been printed.

b. If there is a manufacturing defect, notify us within 3 days of receiving the product. Valid claims will be reprinted at no additional cost.

Inappropriate Content

a. Kampung Cetak may reject unlawful, harmful, threatening, pornographic, discriminatory, profane, offensive, or otherwise inappropriate content.

Communications

a. Official communications with Kampung Cetak are made through email, phone, or our official WhatsApp channel.

Changes to These Terms

a. Website content and these Terms and Conditions may be updated at our discretion without prior notice.

Governing Law

a. These Terms and Conditions are governed by Malaysian law and are subject to the exclusive jurisdiction of the courts of Malaysia.